How can we help?
Packlings is made by a small team of parents. A human reads every email — usually within a day or two.
Email us any time
[email protected]What helps us help you faster
- Your iPhone or iPad model and iOS version (Settings → General → About).
- What you expected to happen, and what happened instead.
- A screenshot or screen recording, if the problem is visible.
Small and weird counts too — if something feels off, we want to know.
Quick answers
Packlings Plus is $19.99/year in the US, billed through your Apple Account. Your local price appears before purchase. It renews automatically unless canceled at least 24 hours before the current period ends.
Manage or cancel your subscription in the App Store, or use Settings → Packlings Plus → Manage subscription in the app. Cancellation stops the next renewal; Plus remains available until the paid period ends. Your existing bags, photos and profiles stay on your device afterward.
To recover an active subscription, sign into the same Apple Account and choose Restore purchases in Packlings Settings or on the Plus screen. For billing or refund help, visit Apple’s purchase support. See the Terms of Use and Privacy Policy.
The most common questions — the annual Plus subscription, what’s free vs. Plus, Ask Joey’s privacy, supported devices — are answered in the FAQ on the home page.
Purchases & refunds
Packlings Plus is purchased through Apple, so refunds are handled by Apple directly: visit reportaproblem.apple.com, sign in, and choose the purchase. To restore Plus on a new device, open Packlings → Settings → Restore purchases.
Privacy questions
Your packing library and Joey conversations stay on your device. Optional Apple services, including place search and weather, use an internet connection. Sharing or exporting a list sends only what you choose. Read the privacy policy for details.